top of page

Collecting and Using Your Personal Data

​

Privacy Policy

Last Updated: [Insert Date]

1. Information We Collect

When you visit or make a purchase from our website, we may collect certain information about you, including:

Personal Information

  • First and last name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely through our payment providers)

Account Information

  • Login credentials (if you create an account)

  • Order history

Usage Data
We automatically collect certain information about your device and browsing activity, including:

  • IP address

  • Browser type and version

  • Pages viewed

  • Time and date of visit

  • Referring website

  • Device identifiers

This information helps us improve website functionality and user experience.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate with you regarding purchases

  • Provide customer support

  • Send marketing emails (if you opt in)

  • Send promotional SMS messages (if you provide explicit consent)

  • Improve our website and services

  • Prevent fraud and maintain security

3. SMS & Marketing Communications

If you opt in to receive SMS marketing messages, you agree to receive promotional and transactional text messages from us. Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP to any SMS message.

We do not sell or share your phone number with third parties for their marketing purposes.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enable website functionality

  • Analyze traffic and performance

  • Personalize your experience

  • Deliver targeted advertisements

You may disable cookies in your browser settings; however, some website features may not function properly.

We may use third-party services such as:

  • Payment processors

  • Email marketing providers

  • Analytics tools (e.g., Google Analytics)

  • Advertising platforms (e.g., Meta/Facebook, Google Ads)

These providers only receive information necessary to perform their services.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. Payment information is processed securely through encrypted payment gateways and is not stored on our servers.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion

  • Withdraw consent for marketing communications

  • Request information about how your data is used

To exercise these rights, please contact us at:
support@dulceriacreations.com

7. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised date.

bottom of page